Phone memory card help - microSD, miniSD, SDHC, Memory stick micro M2, Pro Duo, MMCmobile cards / General / Customer Feedback

Rip DVD and convert Video to iPod

yikimedia — Sun, 20 Apr 2008 09:20:51 GMT

The article includes two parts.
Part 1: Rip DVD movie to iPod (Windows)
Part 2: Convert AVI, WMV, MPEG, RM, RMVB, ASF, MOV, DivX, XviD, MPG to iPod MP4 or H264 format (Windows)

How to rip DVD to iPod (Windows)
1. Download the latest version DVD to iPod Converter and iPod Video Converter, and install it. You can download about it by referrring here.

2. Run the DVD to iPod Converter, load your DVD by clicking 'Open DVD' button or choosing 'Open DVD' from 'File' drop down menu. One or several titles appear in the list after loading DVD.

3. As usual, the longest title is the main file of the movie. You can remove the title you don't like to convert by unchecking the title. Set 'Subtitle', 'Audio Languages' to what you like.

4. To 'Output Folder', Enter the full pathname or choose the path where you want to save your video files by clicking the related button.

5. Click 'Convert' button to start the iPod DVD conversion.

6. Find the .mp4 file that DVD to iPod converter created and drag it into your iTunes library, or select 'Add File to Library' from the 'File' menu and select the encoded movies. Now you can watch it with iTunes or Quicktime Player on your PC.
Tips: Download iTunes 7+quicktime Player package from http://www.apple.com/quicktime/download/win.html

7. Load the MP4 files to iPod by clicking 'File -> Update iPod'. Now, you can enjoy the movies on your fifth generation video iPod anywhere and anytime.

Part 2. How to convert iPod video, such as AVI to iPod, WMV to iPod, MPEG to iPod, RM to iPod, RMVB to iPod, ASF to iPod, MPG to iPod, DivX to iPod, XviD to iPod video using "cucusoft iPod Video Converter + DVD to iPod Suite". (Windows)

1. Download the latest version iPod Video Converter + DVD to iPod Converter Suite, and install it. For more features about it, visting here

Related download
* To convert RM/RMVB real media files to iPod, Maybe need to install Realplayer:
http://www.real.com/freeplayer/?rppr=rnwk
* To convert WMV, ASF to iPod, Maybe need to install Windows Media Player:
http://www.microsoft.com/windows/win...a/default.mspx

2. Run iPod Video converter component. And load the video files you'd like to convert by clicking 'Open file' button.

Click 'Output' and choose the pathname where you want to save your video files. Click 'Convert' to start converting video to iPod MP4 or H264 files.
Tips: Before converting, you can click 'Advance -> Video settings' to set 'Video format', 'Resolution', 'Framerate', 'Output Quality'. If you'd like to convert video to H264 files, please set 'Video format' to 'H.264 FQ Variable Bitrate'. 'MPEG4(.mp4) FQ Variable Bitrate' is the default value. Certainly, you can also set 'Audio Bitrate', 'Channels', 'Sample Rate' and 'Volume' in 'Audio Settings' page.

As usual, we set "Resolution" as "320x240" (i.e. default settings), certainly you can also choose other video sizes you like.

3. After converting, you can open the output folder to check and play the iPod video files (.mp4 or .mov) using Quicktime Player (Freeware, Quicktime Player+iTunes downloading address http://www.apple.com/quicktime/download/win.html ).

4. Transfer the iPod videos to iTunes by draging or clicking "File -> Add File to Library". Now, you can enjoy them on iTunes. Then hit "File -> Update iPod" to sync to your iPod.
Troubleshootings (Windows)
1. Why occour a message: 'MPEG2Dec: Error during decoder initialisation' or 'unable to read from E:\VIDEO_TS\vts_01_1.vob' everytime I put any DVD in?
First, Check that you select the correct DVD driver. If not, please select the correct DVD driver path.
Second, quite a few users encountered this error and have solved by using PQ DVD to iPod Video Converter or dvdXsoft DVD to iPod Ripper, Xilisoft DVD to iPod Converter. Plz download to try out.

2. Audio is out of sync with the video or no audio
There are several posts which says audio is out of sync with the video or no audio at all when they used videora ipod converter, cucusoft dvd to ipod converter or pqdvd dvd to ipod video converter. It seems that there is no software can work well for ALL users and ALL DVDs.
In fact, you might as well resolve the problem trying the following one by one.
A. DVD to iPod Converter: Click "Setting -> Input settings".
(a) Check "Audio/Video Synchronisation".
(b) Set "Deinterlace filter" to "None".
(c) Set "Output frame rate" to other values.
B: iPod Video Converter: Click "Advance", change 'framerate' to 23.976 or 29.97 in 'Video settings'.
If it doesn't work, might as well change a DVD movie to test. If still doesn't work, try another softwares like PQ DVD to iPod Video Converter or Xilisoft DVD to iPod Converter.
Load your DVD movie, set the mode you'd like to rip, and Click 'Record it'.

3. Still doesn't Work
iPod official support page: http://www.apple.com/support/ipod/
iTunes official support page: http://www.apple.com/support/itunes/

iPod Video Converter

USB Flash Drive Replacement

Xshaan — Thu, 27 Mar 2008 21:36:42 GMT

Following a conversation with a representative named Ashu I received an RMA number to return my faulty Sandisk 4Gb Titanium flash drive to yourselves for a replacement as it was still under warranty.

I sent this to you and was received by you on the 29th of February.

I called Ashu on the 6th of March to enquire about the status of my replacement which she replied that she would email me an update as soon as she could. I received her email on the 7th of March which entailed:

The 4GB SanDisk Cruzer® Titanium U3 is Out of stock at the moment the stock is expected next week as soon as we receive the stock we will ship your Replacement

I then sent Ashu an email on the 26th of March asking that since the stock has still not arrived, would moby memory be able to offer me a replacement of another flash drive of similar value.

To this I have had no reply, it is now coming to the end of March and frankly I am not too impressed with your correspondance to customers, being that I have had to request the status of my replacement each time and that I have been without a flash drive for 4 weeks.

Is Moby Memory able to help me?

Order Update Please

moparman — Tue, 25 Mar 2008 18:52:38 GMT

Any chance I could get an update on my order, placed on the 2-03-08 and no sign of it ?

Any news would be appreciated.

G

Would like to change item in my order.

scottyni — Thu, 06 Mar 2008 15:58:02 GMT

I have recently put in an order for this product http://mobymemory.com/products/MobyMemory/M3DS-Real-2GB-microSD-Kit-(inc-Rumble-Pack).asp.

When i first put an order in for this product it said the following:CONFIRMED IN STOCK: Same-day shipping if ordered before 3pm GMT.

But i guess i just missed the last few of this product. So i was wondering if i could swap the item in my order from that product to another product at the same price.

http://www.mobymemory.com/products/MobyMemory/R4-DS-2GB-micro-SD-Pack.asp I will be missing out on the rumble pak included with the first product, but i would rather get my product posted ASAP.

As of yet i have not received any confirmation that the product i first ordered was posted to me or not, if it was posted then it is running late on the special delivery offer. The money has been taking from my card as well.

Was just wondering if you would be able to change the item and have it posted on friday? so it should arrive on saturday(if the special delivery works out)if you cant have it changed and posted by friday then i dont mind ill just wait.

If you need any information like the order ID etc, please let me know

Whats going on?

Jos — Tue, 04 Mar 2008 18:20:31 GMT

I placed an order with Moby memory on the 18th Feb when my item was in stock since then i have been told the item would definatly be in on dates and still no sign of it.
The customer service is poor the women is hard to hear and understand and dosent seem interested at all.

Can some one on here help at all with what i can do?

My First Order and it will probably be the be the Last

Kaz2176 — Tue, 04 Mar 2008 16:48:22 GMT

I placed an order on the 20th of February, I knew that stock was not expected until the 22nd of February. They have changed the expected stock date three times since then.
I rang customer service a few times, I could barley make out what they were saying apart from that they were expecting a small quantity of stock the next day to deal with outstanding orders and that mine would be shipped out the following day. I have been told that twice and still have not received my order.

I am very disappointed with my first experience of Moby Memory.

Customer Service from MobyMemory.com

webmaster — Fri, 29 Jun 2007 10:13:37 GMT

Dear Visitor,

This forum is open to any customer for after-sales (and pre-sales) support on your mobile phone memory questions.

Due to its very nature we do get mainly problems and issues surfacing here, whether with the products or sometimes delivery/service problems.

But to receive an objective reflection of the service that customers receive from MobyMemory.com, then please check our online reviews with Pricerunner - MobyMemory.com Reviews.
We average around 4.8 / 5, or 96%, which we know is not perfect, but hopefully reassuring nonetheless

We always do our best to offer a speedy, reliable and good value service.

And remember, if you spend more than £40 with us, then your UK shipping will be free!

some feedback

eaynsley — Wed, 30 Jan 2008 14:20:15 GMT

I really wish I'd read these pages before ordering items from this company before buying from them.

I don't know what's more frustrating - the fact that they screwed upmy order sobadly, the fact that it was so hard to get them to speak to me about the problem, or the fact that Eduoard clearly found my frustration and unhappiness at the suggestion that I should pay to rectify their mistakes so very hilarious.

In fact, they've managed to completely wear me down to the extent that they probably will get away with it.

It's comforting to know that a company that operates like this and employs such incompetent staff will go out of business eventually as their reputation spreads, but it's still frustrating to know that they'll continue to make money by ripping off unsuspecting customers in the mean-time.

Ho hum.

New phone number for Moby Memory

calibra — Sat, 19 Jan 2008 12:28:43 GMT

If you find that 0870 numbers are too expensive especially from a mobile

use this number instead

02073287164

found at saynoto087.com

Still no crystal case for me.

freemansmith — Sat, 17 Nov 2007 15:09:53 GMT

I ordered 2 crystal cases a couple of weeks back, one for a Samsung G600 and one for my new Nokia 6500 Classic.

Two cases duly arrived, the G600 but the other for a 6500 Slide.

After a very difficult conversation with a whispering woman I was informed it was up to me to return the wrong one prior to a correct replacement being sent.....9 days later and I am still waiting.

I duly returned the wrong one along with the delivery note, unfortunately I was too angry to think of taking a photocopy, so there is no point in ringing.

After Moby expecting the customer to pay P&P to return their mistake, I would have thought the replacement would have been here a bit quicker.

Unhappy with customer service....an understatement.

SXS.EXE can make your memory card corrupt!!!! be carefull!!!

TGL — Sun, 04 Nov 2007 08:52:12 GMT

Several weeks ago i found this "sxs.exe" application in my memory card. I didn't thik it was harmfull and just deleted it, but it reappeared again again. some times it doesn't appear. I was downloading themes from a website called Mobile9.com or whatever, I dont remember very well. I think sxs.exe worm came from that website. Later, i knew this was a worm and made my card corrupted. I cant repair my card now, My computer doesnt recognize it even my phone.

Just a heads up for you guys!!

What can I say....

kiltedknite — Thu, 01 Nov 2007 14:05:06 GMT

To all the guys n gals at MobyMemory I'd like to thank you for your speedy service.

I've now bought several memory cards from here and you've never failed to disappoint with your prices or the speedy delivery.

So thank you for your efforts and I'm glad to see the high level of service seems to be your standard.

Great job!!

Thanks

S.Fenning

HTC TYTN 11 for sale for $300

goodnessmarkuu — Wed, 24 Oct 2007 18:31:22 GMT

HTC TYTN 11 for sale for $300, phone is unlocked , has 1 year international warranty , phone is new

box contents includes

HTC TyTN II PDA
Battery
Soft Leather Pouch
Stereo Headset
AC Adapter
USB Sync Cable
Spare Stylus
Super Screen Protector
User Manual and Read Me First
Getting Started CD
Applications CD – Sprite Backup Tool, GPRS Monitor and TomTom NAVIGATOR 6
contact me via my email

goodnessmarkuu@yahoo.com

Phone - +447045762561

Wrong data cable sent with order - doesn't appear to be genuine DCU-60

redvers — Mon, 22 Oct 2007 12:01:10 GMT

Hello,

With my recent order 244720 I was offered an original SE DCU-60 data cable, which I thought I would order as a friend has one and it means I don't have to keep borrowing his to use use SEUS on my T-Mobile locked K800. However, the cable that was delivered is identical to the DCU-65 cables that came with my K850 and K800, in that there are only four pins, not the full set that a "proper" DCU-60 cable should have. If you look carefully at the pic of the DCU-60 cable on the SE website ( http://www.sonyericsson.com/images/spgd/GPD_15887high_27_0_4001.jpg you can see that the full set of pins is there (the cable pictured here also has ferrite blocks at both ends of the cable, unlike the one supplied with my order).

How do I go about returning the cable that was sent for a replacement with a full set of pins? If such a replacement is not available, how do I go about returning the cable that was sent for a full refund?

Cheers,

Kev

Where is my order?

nick_ — Wed, 10 Oct 2007 11:31:42 GMT

I placed my order on the 5th of October and have not been given any notification if my item has been shipped only that you have received my payment.

The communication from you has not been good so far.

Faulty memory card - how to return?

nick_ — Tue, 16 Oct 2007 15:23:36 GMT

the memory card you have sent me is faulty, it can not be accessed using my pc and is not seen using my phone.

how do i return it for a new one?

Not impressed

gid — Sat, 06 Oct 2007 13:03:39 GMT

The last time I used you I received an email acknowledging my order, giving no more information other than you normally ship same day if ordered before 3pm I think. This wasn't really a problem as it duly arrived within 1-2 days anyway as I recall.

This time I was aware that a post strike was going to start the following week, but I was prepared to take the risk that if I ordered on Monday it was highly likely I would have received it by Thursday morning. Again, the email acknowledging my order but this time no mention of same day shipping. I now see it was actually *shipped* on Thursday morning. So theres little chance of me getting it before about another week now. This is not a rant about the Royal Mail, simply why it took more than 2 days to ship.

Have your service standards slipped? If it was out of stock, why wasn't the website saying so? Given that there's a strike on I would have thought you could have managed to double your efforts earlier in the week and earned yourselves a holiday!

And a suggestion - if the shipping process takes this long then an automated email system saying when it's been located, shipped etc, like many businesses do, would manage customers' expectations better than them having to keep querying the page on your website.

N951000mAh- Not Fit N95 & Nokia Li-ion Battery Not as Shown

Trances — Wed, 03 Oct 2007 11:15:17 GMT

The #N951000mAh- Nokia Li-ion Battery I Purchased from Moby Does not fit my N95 Phone. How is this even possible !
#N951000mAh- Nokia Li-ion Battery is also just a cheap clone but thats to be expected despite its not shown or mentioned on the web site. Waiting for support reply via email as not paying for the phone rate. I will let you know when I get a reply. There appears to be alot of complaints here and wish I took more notice before I used moby. Most of the post here do have a resolution so hoping mine does.

QUICK DELIVERY, BUT CONCERNS OVER MY NEW 2GB MMCM CARD:

carla — Sun, 12 Aug 2007 15:18:18 GMT

Thank you for the swift delivery of my order, however, I do have a couple of concerns:

I recently purchased a “2GB MMCMobile RS DV (Dual Voltage) card” for use in my “Nokia 6680” mobile. My first concern is that the card arrived in only its little protective plastic case. I.e. no original and sealed outer Packaging, (Kingston or otherwise), which makes one believe that this card has been damaged or has previously been purchased and returned to you “Moby memory” and therefore could be faulty.

My second concern is that of a file problem. I have loaded on to the new MMC various programs and have placed these into new files called “Games” and “Utilities”. Upon finding a program that I want to delete using “Application Manager” all the other files that were newly placed in the “Games” and “Utilities” folder keep placing themselves back in the “menu”, which is something that I do not want and besides the point of creating new folders to place them in. I never had this problem with my other MMC card, so is this a fault with my new memory card?

Thank you

No delivery, No contact, nothing!

mr.surgeon — Sat, 25 Nov 2006 22:46:40 GMT

I placed an order on Sunday 29th October (almost a month ago now) for a San Disk - 1GB microSD Card & USB2 microSD Reader Bundle (Order ID: 131042), which was apparently in stock, and could be shipped the next day (as I ordered on a Sunday). Nothing arrived so on 5th November I e-mailed the orders support e-mail address to ask if my order had been dispatched. On 6th November I received a reply stating that my order has been dispatched on 31st October and that I could track my order online with Royal Mail. I tried to use this facility on royalmail.com but as my order had apparently not been delivered (which of course I was perfectly aware), I could not track my order. I rang the Royal Mail helpline number and was told that I had to wait 15 working days before the item could be declared "lost". This 15 day time period expired on Friday 17th November so on Monday 20th November my girlfriend rang the mobymemory helpline on my behalf (as I was unable to phone during the day), and of course got no response. She left a message asking for the item to be resent as it could now be declared lost, and for mobymemory to contact her to confirm this. It is now Saturday 25th November and we have heard nothing.

What is the point of having an order enquiries helpline if no-one answers the calls or picks up the answer phone messages???

I would be open minded and say that this could be Royal Mail's fault but after reading the other comments on this forum about mobymemory's customer service, I think there is some kind of scam going on of not delivering ordered and paid for goods.

You seem efficient enough at taking people's money, now how about actually posting/delivering some of the goods?

Next day delivery actualy means 6 day delivery!

evismaniac — Wed, 04 Jul 2007 10:28:40 GMT

Hello,

Ordered Thursday 28th June BEFORE 3pm. Paid the extra for Special Delivery (guaranteed next day). Item stated in stock same days shipping before 3pm.

Nothing received as of 3 July. Emailed to see where it is and was informed it was shipped yesterday (3rd) for delivery today.

I know RM were on strike Friday, but that has nothing to do with my item being shipped 5 days after it should have been.

Poor service and a waste of me upgrading to special delivery!

Next day delivery is a reality

guido — Wed, 06 Jun 2007 09:24:58 GMT

I ordered a Micro sd 1gb card at 1130am yesterday and it turned up just before 9am today.

Impressed with the service as usual and the card @ £6.99 was cheaper than the 'phone shops where I live by £13 for exactly the same thing!

Thanks very much,

Regards

Guy

Poor after sales service

bdixon — Wed, 02 May 2007 12:13:42 GMT

I am very disappointed with the after-sales service at mobymemory. I bought a 2GB microSD card about a month ago, and on Friday (27 April) it stopped working completely. Despite two emails (to support and returns) i have had no reply, apart from the auto generated email saying "We'll get back to you within 24 hours". It has now been almost 48 hours since i emailed returns for a rma number and i am seriously considering sending it back without one.
The prices on mobymemory are probably the best i have found but if the support is this bad i don't think I'll be buying anything else and certainly won't recommend people to use them.
What am i supposed to do?

Wrong item sent + Previous item at fault

Transmit This — Tue, 03 Apr 2007 17:46:06 GMT

Hi all,
New to the forum -

I'm not complaining just worried that my purchases from moby are going wrong a little

can anyone reassure me that they are a good company to deal with?

As for the Orders - just recived one today but its not as described
and my previous product from them has stopped working, so am a little worried
esp as I.m v short of cash to just forget it and replace them myself

Anyway here is the email I sent to Support just now
Fingers crossed they can sort me out

Dear Moby Memory,

I have ordered two items from you in the past

The first being

This One USB2 Transflash/microSD Card Reader / Pen Drive.

Transaction for the value of: GBP 6.69
Description: 1 USB2 microSD/TFlash Card Reader/Pen Drive
Transaction ID: 180089850

Which has been great for the few months it worked,
unfortunately it has now developed a fault and needs to be returned

The second order was
This One 2GB microSD Card & USB2 microSD Reader Bundle (inc SD Adapter).

Transaction for the value of: GBP 24.19
Description: 1 2GB microSD Card & USB2 microSD Reader Bundle (inc SD Adapter)
Transaction ID: 233427853

Which I have just received today. the Two GB transflash card works fine
but the included SD adapter is not the one shown on the site,
I would not have bought this bundle if I thought I would be getting a substitute to the lovely blue pen drive pictured
no where was it stated that a different Adapter would be sent instead, and I was not informed of the change on the delivery sheet.

So I now have 1 broken Card reader (fails to be recognised in any of my laptops, with different Os's - others do work)
and one working wrong item sent Card Reader (gosh its ugly compared to the one I wanted)

So If I haven't confused you to much with my ramblings,
are you able to sort this out for me?
I can send both these Card Readers back to you, just need a ref no rma no. etc

What I need/want is my two working microSD Card Reader / Pen Drives blue/purple as pictured
(and refund of return postage)

Please sort this out for me - I am at your mercy

Thanks for your time
Kind Regards
Tristan
******@fea.st
******@gmail.com

Next day delivery??Dont believe them!!

tony lenihan — Mon, 12 Mar 2007 12:03:14 GMT

Wish I 'd read these forums before ordering with this shower-2GB SanDisk card,ordered at 12noon for next day delivery,showing in stock on the website.

Here we are four days later,no memory card,no acknowledgement,no contact from the company.The 0870 number connects to India,where a robotic unintelligible operator could tell me nothing.She passed me a number for "Mr Edward" on 0207 328 7164,but this number is constantly engaged.

My advice would be to buy from somehere else-memory card sites are very common,I only chose MM because of the next day delivery pledge,which is something they cant seem to manage.

Pleased, but have a few suggestions for MM

apoc — Fri, 20 Apr 2007 22:20:44 GMT

Hey, I'm happy with my purchase, nice price, card works fine and delivery was fast.

First, I think MM should upgrade their store, maybe something like VirtueMart component for Joomla, just a thought.

Second, there was no feedback about the status of my delivery, I received a payment confirmation email, but after that I had to contact the on-line support to know the status of my delivery and ask for the code that allowed me to use the Royal Mail tracking service.

So, although I will be advising MMemory to other people and possibly buying something else in the future, it is nice to tell your customers what's going on with their goods.

Oh and MMemory didn't reply to the email I sent to orders@mobymemory.co.uk, that and the silence got me worried.

Can anyone help me?

PepUK — Wed, 18 Apr 2007 21:02:43 GMT

I've just purchased a miniSD card reader and tested it at home to see if it works. It took about 20minutes to format a 4gb card. At first I thought this may be normal due to its first time being formatted, however when I attempted to format it again (even with no data) it still took as long.

I've copied over a few test files, (small, medium and large in size) and each of them take a very long time to transfer.

I have Windows Vista, which has a cool feature that allows you to view the speed of data transfer on any device, and I must say, I wasn't impressed to see that the average rate of transfer was about 75kb/s, which is slightly less than the advertised 8MB Transfer rate.

My machine is 3 years old, and supports USB2.0 so this cannot be the problem.

If anyones experiencing similar issues or has a driver update perhaps?

Any info is greatly appreciated.

Danny

Very fast delivery.

Greml1n — Fri, 30 Mar 2007 11:52:29 GMT

I ordered a SanDisk 2GB MicroSD card at 14:56 on 29th March specifying Royal Mail special delivery (guaranteed next day delivery for orders placed before 15:00). It turned up around 9:00 on the 30th.

Personally, I'd say that's excellent service - thanks!

p.s. I've seen some pretty OTT comments on your service on the forums - as far as I can tell you've resolved all of the problems in a reasonable time in spite of some fairly unpleasant reactions from your customers. I'd suggest the extreme nature of these is down to the level of feedback and lack of a tracking system on the website. If you could sort this out, I think you'd get a much better response.

FAKE MEMORY !!!

kolobos — Wed, 21 Feb 2007 16:52:40 GMT

I have today spoke to Sandisk directly because of the lack of service i am getting from mobymemory and they have suggested the memory i purchased may be FAKE!!! i bloody hope not as i have always regarded mobymemory a reliable trust worthy company, well sandisk have opened up an investigation for me and will be keeping in regular contact with me, in the meantime if my problem is rectified/solved i will let them know. It is so annoying when you don't get the customer service you require.

Come on MOBYMEMORY Pull Your FINGER OUT!!!

Unhappy customer - Steve

Is my Sandisk authentic?

Gamst — Fri, 16 Mar 2007 20:57:30 GMT

Hi,

I recieved a sandisk ultra II microSD mobile 2 gb card yesterday. Fantastic service by the way, ordered late night tuesday, got here thursday morning.

I am concerned about the card, however. After hearing so much about fake cards, I am unsure if mine is authentic.
There is NO hologram on the packaging.
On the back of the packaging it has info about 1GB card, rather than 2GB.
|The serial number is on the front
On the back it has a sticker(!) stuck on saying made in Taiwan.

Maybe a lot of my points sound like me being silly for worrying, however I am definitely sure I read that all sandisk cards MUST have a hologram on the box to be real.

This card has been bought in advance for a N95, so I haven't actually tried, wanted to bring this up now, just incase by the time I get my N95 it is too late to exchange the card.

Many thanks

Thank you

PolitePaul — Sat, 24 Mar 2007 23:38:14 GMT

Just a quick note to record my thanks for the 2 GB MMC+ card and card reader. Delivery was brilliant - around 36 hours. Various people on this forum seem to be complaining about MM, but from my experience they are excellent, and I will certainly use them again.

Paul

Help Needed With 4GB MMC+ Please

Sara — Fri, 02 Mar 2007 11:44:28 GMT

Cross posted from 6230i forum and email I have sent - would really appreciate a reply as if I do have to return this I would like to do so as soon as possible.

I've just upgraded from a 1GB Moby Memory MMC card to a 4GB Transcend MMC+ card. It said it was compatible with my 6230i. I didn't order a card reader as I already have a Moby Memory USB2.0 reader from my last card. This is what's offered with my new card so I didn't need another. The model no. is SG 362A. The picture looks identical.

I tried putting the card in the reader and into my USB port but it just says 'please insert a disc into drive e' when I click on it, it's not recognising the card. I tried the card in my phone and it recognises it as 32KB. I never had any trouble with my 1GB card. Can anyone please explain where I've gone wrong?

Many thanks, Sara.

** what happening * dangerous hot memory HELP

whizzkid — Fri, 09 Mar 2007 13:43:56 GMT

Please help..

I purchased a 2gb Micro MD for my Vario II on Wed 7/3/07.. It arrived on Thursday 8/3/07 .. Spot on thanks for that..

However when I put it in my phone.. it just became incredibly HOT and started to burn my hand..

I obviously took it out straight away..

I put the memory in my adaptor in the PC and the computer doesnt recognise it either.

I have tried phoneing several times but there is no answer .. I have left my mobile number a few times but still no reply..

For a company with an efficient delivery service and a great website and reasonable pricing, I feel its a shame to let the customers down on the contact side..

I have used Moby memory several times in the past and had no problems with the products..

Please could somebody help me with this issue.

regards

Whizz Kid

Thanks

WhizzKid

Is there any after sales service ?

Dursley — Fri, 12 Jan 2007 14:23:19 GMT

My wife bought for me a 4gb sd card Order ID 143626 which did not work as I wanted to return it I used www.mobymemory.com/rma.asp to find the page was not found then used the email from your site but did not get a reply went onto phone a number of times only to get an answerphone and my calls never replied.

So have moved on to this forum not holding out much hope as the service so far has been inexcusable.

I have used mm before and service has been good but it's only when things go wrong you find the true worth of any company.

Phil

itech clip bluetooth, Cannot connect to any phone

muse — Fri, 02 Mar 2007 22:54:36 GMT

Can anyone help ? I cannot connect my new itech clip bluetooth to my phone, i have tried 4 different phones but still no luck. Any ideas..

Thanks

why is 4GB Sony High Speed Memory Stick Pro Duo so cheap on ebay fake ?

moxon — Fri, 19 Jan 2007 15:28:45 GMT

how can this power seller (xxxxxxxxxxx) sell 4GB Sony Memory Stick Pro Duo for £ 39.99 inc. del. is it fake?

http://xxxxxxxxxxxxxxx/xxxxxxxxxxx.html

POOR! customer services - what is happening?

kolobos — Wed, 21 Feb 2007 16:03:20 GMT

I have a faulty MicroSD 1Gb memory card and have rang mobymemory for help,

HELP! is not what i am getting???

I have left messages on the support line, i have emailed returns@mobymemory.co.uk (as instructed) and i have NOT! had a reply this was over a week ago now. I work in I.T. so i have tested all means of getting the card working but i cannot rectify the problem.

I have always recieved my orders on time with no problem but if the after sales service is going to be non existant then perhaps i should look for an alternative supplier, good customer service is what gets recommendations.

PLEASE can someone at mobymemory help me and allocate an RMA for me.

Steve...

good delivery

f3-wmp — Wed, 21 Feb 2007 16:16:44 GMT

great delivery, ordered a 4gb card for my nokia, delivered next day, thanks

put the card in my phone and it says memory card corrupt, tried formatting on phone but its still the same, ive got no other devices to assist

any ideas???????????

Thanks MM

KR_1001 — Tue, 20 Feb 2007 16:48:56 GMT

Thanks very much MM for a great service.

Transcend 1GB MMC card ordered late Sunday night, in phone and working by 10:30am following Tuesday. Will be using you again no doubt.

Keith

Fantastic service from Moby!

gripp — Tue, 13 Feb 2007 20:30:49 GMT

Imagine my delight when I received a replacement 2Gb card this morning (Tuesday) by return of post!

My original 2Gb card was just over a month old when it refused to reformat to anything over 1Gb. I sent it back to Moby and they replaced it straight away.

Such customer service is rare today and all credit to Moby for solving my problem. I shall certainly recommend Moby to all my friends, and look forward to making further purchases in complete confidence.

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why is 4GB Sony High Speed Memory Stick Pro Duo so cheap on ebay fake ?

POOR! customer services - what is happening?

good delivery

Thanks MM

Fantastic service from Moby!

** what happening * dangerous hot memory HELP