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 Posted 3/27/2008 9:36 PM |
| | Following a conversation with a representative named Ashu I received an RMA number to return my faulty Sandisk 4Gb Titanium flash drive to yourselves for a replacement as it was still under warranty.
I sent this to you and was received by you on the 29th of February.
I called Ashu on the 6th of March to enquire about the status of my replacement which she replied that she would email me an update as soon as she could. I received her email on the 7th of March which entailed:
The 4GB SanDisk Cruzer® Titanium U3 is Out of stock at the moment the stock is expected next week as soon as we receive the stock we will ship your Replacement
I then sent Ashu an email on the 26th of March asking that since the stock has still not arrived, would moby memory be able to offer me a replacement of another flash drive of similar value.
To this I have had no reply, it is now coming to the end of March and frankly I am not too impressed with your correspondance to customers, being that I have had to request the status of my replacement each time and that I have been without a flash drive for 4 weeks.
Is Moby Memory able to help me? |
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